You will immediately see my great passion for training, teaching, and learning when you meet me. I have been an adjunct faculty member at the University of Louisville (Kentucky) since August 2000. I have also been an adjunct faculty member at the University of Maryland since January 2012. I started my training career earlier when I taught First Aid and wilderness survival as a teenager in the Boy Scouts. I became a formal trainer in 1997 as a President Management Fellow at the Social Security Administration.
I leverage my well-developed project management, design thinking, and data science skills to create and manage talent development programs efficiently and effectively. I build high-performing teams by bringing together people with diverse talents and ideas and fostering the team members' psychological safety and trust to flourish and innovate. I am an expert in aligning training and talent development with the organization's strategic goals and mission while excelling at conceptualizing and executing innovative programs and initiatives that significantly advance organizational goals while helping employees achieve more in their work.
I thrive in Volatile, Uncertain, Complex, and Ambiguous environments. My ability to manage wicked problems is why I created an instructional system design methodology, Wicked Learning Experience Design, to train graduate students and adults to work with wicked problems and opportunities. My success stems from blending diverse talents and ideas to reframe problems and create novel solutions. I am the person my management calls on to operationalize a mission or vision, whether it is creating a coaching culture at the U.S. Patent and Trademark Office, building a "consultancy" at the U.S. Office of Personnel Management to help agencies recruit and train mission-critical occupations, or reinvigorating an Executive Coaching Program around "leadership branding."
I am a scholar of leadership theory and development, organizational theory, strategic management, program/project/product management, and communication theory. I have a Ph.D. in Public Policy and Management, a Master’s in Political Management, an MBA in Project Management, and a Master’s in Education in Organizational Leadership, Performance, and Change. I hold forty certifications, including four project management certifications, agile coaching certifications, five HR certifications, and a data scientist certification. I have completed over one hundred hours of coaching training from the Neuroleadership Institute, the American Confidence Institute, emotional intelligence coaching, and the Global Team Coaching Institute.
I have written three books and numerous articles on training, talent development, and public administration.Strategic Career Reinvention: Use a Unique Strategy to Create a Fulfilling Career at Any Age, (2022). BAS2AFour Scenarios for the Future of the Federal Government: Collected Essays on Transforming Government, (2019). BAS2A. The Persuasive Project Manager: Communicating for Understanding, (2019). BAS2A.
I am proficient in the following training technologies: Articulate Storyline | Adobe Captivate | Adobe Creative Suite | Zoom | WebEx | Adobe Captivate | Camtasia | Moodle | Canvas | Blackboard | Tableau | Salesforce | Microsoft Power Platform | Microsoft Teams | SharePoint | Citizen Development | Videography | Podcasting and Sound Editing